Overview
Due to the nature of our products, all sales are final once an order has been processed and shipped.
We do not accept returns on opened or used products. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we will work to resolve the issue.
To report an issue with your order, please email:
midwestmonsterpeptides@gmail.com
Non-Returnable Items
- Opened or used products
- Products that have been tampered with
- Products returned without original packaging
- Clearance or promotional items
To complete your return, we require a receipt or proof of purchase.
Refunds
If a refund is approved due to a damaged, defective, or incorrect order, the refund will be issued to the original payment method.
Refunds may take 5–10 business days to appear depending on your bank or credit card provider.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, contact us at:
midwestmonsterpeptides@gmail.com
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent.
To request an exchange, contact us at:
midwestmonsterpeptides@gmail.com
Shipping returns
If a return is approved, we will provide instructions for returning the item.
Customers may be responsible for return shipping costs unless the return is due to an error on our part.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.